Make international sales BOLDER to avoid impatient 'Item Not Received' paypal disputes
Many US buyers think that all items sold here are located in the US and start to panic when item doesn't arrive in 3 or 4 days. Sometimes they open an Item Not Received case with paypal prematurely [it generally takes 2 weeks to clear Canadian and US Customs.] I always send a thank you message but often they don't read that. When purchasing, if the international icon was bigger and bolder perhaps it fend off anxieties and ill will. :)
Canada Post does not offer tracking with light packet. I always inform the buyer but alas they don't always read
It's always a good idea to add tracking on both Bonanza AND PayPal - and if not, leave some info in the shipping information box.